Frequently Asked Questions
How do I register for a course?
Under the “Course Catalogue” tab, you are able to request access to courses using the “request” button. You will then be prompted to complete a request form. Once you submit your request by clicking “request accounts”, your request will be sent to your administrator for review.
How do I access the courses?
If your request has been approved, you will receive an email with your log in information.
Do I need to finish the course in one sitting?
Under the “Course Catalogue” tab, you are able to request access to courses using the “request” button. You will then be prompted to complete a request form. Once you submit your request by clicking “request accounts”, your request will be sent to your administrator for review.
How do I access the courses?
If your request has been approved, you will receive an email with your log in information.
Do I need to finish the course in one sitting?
No. The system will remember where you left off and start you there the next time you login.
Do I need to use the same computer to access the course?
Do I need to use the same computer to access the course?
No. You can access your account from any computer that has an Internet connection.
Is there a time restriction on completing the course?
No. The course does not have a time restriction.
Can I fail the course?
Is there a time restriction on completing the course?
No. The course does not have a time restriction.
Can I fail the course?
No. The course is set up as a self-paced training course. Each module has a testing component which requires you to get a percentage of the test questions correct. If you do not achieve the percentage, you will be asked to review the module again and then you can re-challenge the module test. You cannot move onto a new module until you have successfully completed the module test. There is no limit to the number of challenges to each module test.
Will I receive a certification upon successful completion of a course?
Yes. Once you have successfully completed all the module tests associated with the course, the system will generate a digital certificate. You will be able to save a pdf copy of this certificate for your records.
Will I receive a certification upon successful completion of a course?
Yes. Once you have successfully completed all the module tests associated with the course, the system will generate a digital certificate. You will be able to save a pdf copy of this certificate for your records.